PRIVACY POLICY & DATA PROTECTION (GDPR)

1. Data Controller

This privacy statement explains how Nefis Agro Bulgur San. Tic. Ltd. Şti. ("Company") processes, stores, and protects your personal data in accordance with the General Data Protection Regulation (GDPR - EU) and the Law on the Protection of Personal Data No. 6698 (KVKK - Turkey).

2. Collected Data

By filling out the "Export Request Form" or contacting us via WhatsApp/Email, the following personal data is collected:

• Identity Information: Name, Surname, Company Name.
• Contact Information: Email address, Phone number (Mobile/WhatsApp), Country, City.
• Transaction Security: IP Address, timestamp of consent.

3. Purpose of Processing

Your personal data is processed for the following specific purposes:

• To respond to your export inquiries and price quote requests (RFQs).
• To communicate via WhatsApp, Email, or Phone regarding your order status and logistics.
• To manage customs, shipping, and export documentation procedures.
• To send commercial information about our new products (Bulgur, Pulses, Pasta, etc.) only with your explicit consent.

4. International Data Transfer

Since our business operations involve international trade, your data may be processed on communication platforms (such as WhatsApp Inc., Email Providers) that maintain servers outside of your country of residence. By submitting the form, you explicitly consent to this transfer which is necessary for the performance of the contract and quick communication.

5. Cookie Policy

Our website uses essential cookies to ensure the functionality of forms and improve user experience.

• Functional Cookies: Used to remember your language preference (TR/EN/FR/AR) and form inputs.
• Analytics: We may use anonymous data to understand visitor traffic sources.

You can disable cookies from your browser settings, but some features of the export form may not work correctly.

6. Your Rights

You have the right to request information about whether your data is processed, request correction or deletion of your personal data ("Right to be Forgotten"), and withdraw your consent for marketing communications at any time by contacting us at sales@nefisbulgur.com.tr.